I’ve noticed that so many conversations in the organizations I consult with revolve around conflict in one way or another. Whether it stems from unhealthy “competition” among peers, an ineffective management approach, or frustration from the bottom up, navigating conflict is challenging. It is just human nature to avoid conflict, particularly in the conflict-averse United States, where it’s usually our last resort to attend directly to the issues, tensions, and challenges at the heart of conflict.
My clients are often relieved to learn that conflict management – and conflict resolution – are not doomed. In fact, building collaborative teams that can work through potentially challenging situations together is remarkably simple. It just takes a lot of practice, commitment, and perseverance.
In my new ebook, How to Navigate Workplace Conflict: Sail Confidently into the Storm, I’ve collected some of the best advice, techniques, and tips for managing conflict instead of avoiding it. Conflict in the workplace is normal and sometimes even necessary. The ability to have healthy, productive conflict is the sign of a mature, sustainable relationship. To develop your team’s conflict management abilities, you first must establish strong, vulnerability-based trust among the various members of your team. You must establish clear alignment among goals and expectations for the team and everyone on it, learn how to integrate and consider varying perspectives and personality types in envisioning solutions, and bridge the divides among individuals and functional groups.
If you would like to focus on improving your conflict management behaviors and you’re open to learning some practical tools for doing just that, please click here to receive your free copy (for a limited time) of my new ebook, How to Navigate Workplace Conflict: Sail Confidently into the Storm.
The first 10 respondents will also get a free half-hour strategy session with Raven Consulting Group.
About Jeanie Duncan: Jeanie is President of Raven Consulting Group, a business she founded that focuses on organizational change and leadership development in the nonprofit sector. She is a senior consultant for Raffa, a national firm working with nonprofit clients to lead efforts in sustainability and succession planning, executive transition and search. Additionally, Jeanie serves as adjunct faculty for the Center for Creative Leadership, a top-ranked, global provider of executive leadership education.