Feb 18, 2014 | Leadership, Transition & Change, Uncategorized

One of my favorite leadership books is “Leading with Authenticity in Times of Transition” by Kerry Bunker and Michael Wakefield. For a business world awash in leadership titles, this one is a particular jewel because of its focus on the complex human dynamics of transition. I find that organizations are often quite adept at addressing the structural side of change – reorganizing, restructuring, creating new vision, mission, strategy, and so on. What I see far more struggle with is leading and attending to the human side of change – letting go, grieving loss, building hope, and exhibiting compassion.
With high expectations and great demands on our time, the tendency is to fast forward through, or skip altogether, the space needed to reflect on and process the emotional impact resulting from change. But when these emotions are not accepted and addressed as natural and important components, resistance can intensify over the change continuum.
In my career, I’ve served in a number of executive leadership roles for nonprofit organizations. Often, we faced significant organizational change that involved not only our own organization, but also stakeholders and other partnering community groups.
From my experiences, I’ve learned that addressing the delicate human dynamics of change is absolutely critical. A question I ask is “where do you want the pain?” For me, it’s a point of either leaning in to these elements early on – shortly after the change event is announced and acknowledged – or coming back to it later in the process when an organization is trying to implement new process and structure. I find it far better (after much practice, and even failure) to meet it early on. It’s arduous, messy, the process takes longer…and it is absolutely the right thing to do. Get it right, and the resultant implementation can soar.
From these experiences, I’ve grown as a leader, developing compassion, concern, and genuine care for my team and others – a much-needed muscle to lead effectively. Early on, it didn’t come naturally. I wanted to move fast, make decisions, take action, and move on. And I see this in many organizations I work with today.
As Bunker and Wakefield point out, leaders must:
- Examine their behaviors and emotions tied to change and transition. This begins the process of operating from a place of authenticity as a leader.
- Establish and protect trust. Without trust and honesty, authenticity and credibility suffer – undermining otherwise solid change initiatives or management decisions.
- Find a balance between structural leadership and people leadership. By learning important competencies for leading in times of change and transition, leaders gain a new perspective from which to operate.
Later this week, I’ll post more on key leadership competencies critical for transition. What are some of your successful practices in leading through transition?
“You get the best effort from others not by lighting a fire beneath them, but by building a fire within them.”
–Bob Nelson
Jan 27, 2014 | Leadership, Transition & Change
Study after study reinforces the impending turnover of top leadership in the nonprofit sector – and potential crisis as a result – with roughly 67 percent of executive directors and CEOs reporting that they plan to leave their jobs within the next five years, according to Daring to Lead, a study by the Meyer Foundation and CompassPoint.
Read the article.
Dec 11, 2012 | Leadership, Women
Part II of “Infusion of the Feminine Element in the American Workplace” (Part I posted on August 14, 2012)
“If you think you would exercise it ethically, don’t disdain power. You must embrace it as the essential currency for making things happen.”
– Kim Campbell, former prime minister of Canada
Think about it: What would our world really be like if more women were in charge? If we had a female President. If far more of our Fortune 500 companies were led by women (2% currently). If half of the positions in the US Senate and House were held by women (presently 16%). And if more women were partners in law firms or federal judges (now only 15%). What difference would it make?
I think more women in these roles would in fact make things better. I’m not espousing women versus men nor insinuating one gender superior over the other (tempting as it may be). I simply believe that a more even balance of male and female leadership would yield a world with greater cooperation, flexibility, less conflict, increased dialogue, and cultural understanding.
These characteristics and differences contribute in significant, meaningful ways – results that positively impact a business’ bottom line and yield a more diplomatic culture. This isn’t just my opinion, but evidence backed up by countless studies.
According to Catalyst (a research and advisory organization that tracks women in business), “Fortune 500 companies with the highest representation of women on their boards performed better financially – significantly better. Those with the most saw a 53% higher return on equity, a 42% higher return on sales, and a 66% higher return on invested capital. Findings were consistent across invested capital and industries.”
And in the political realm, while the vast majority of current world leaders are male, women have rapidly assumed these roles, now leading some of the largest, most populated, and most economically successful countries in the world. Female leaders work to ensure diplomacy, freedom, justice, equality, and peace. Presently, we live in a time with the highest total number of female leaders serving simultaneously.
These are compelling reasons for balanced leadership in both the business and political jurisdictions. And this peaks my curiosity…what are the key differences with female influence? The following sources offer a few perspectives.
- Esther Wachs, in her book Why the Best Man for the Job is a Woman examined the careers of 14 top female executives to learn what makes them so successful. Her findings reveal that women have a natural willingness to reinvent the rules, ability to sell their visions, the determination to turn challenges into opportunities – all with a focus on “high touch” in a high tech business world.
- Dee Dee Myers, in Why Women Should Rule the World, proposes that it isn’t a debate about nature or nurture – it’s both. “New tools have allowed scientists to find structural, chemical, genetic, hormonal, and functional differences in male and female brains. And those differences affect the way men and women process language, solve problems, and remember emotional events. They shape our responses to everything from stress, to love, to the funny pages.”
- And in Deborah Tannen’s 1991 best-seller, You Don’t Understand! Women and Men in Conversation, she concludes that “boys’ and girls’ early social lives are so different that they grow up ‘in what are essentially different cultures.’ Thus, talk between women and men is in fact cross-cultural communication, fraught with as many potential misunderstandings as communication between individuals from different countries, ethnic backgrounds, languages, or religious groups.”
As a matter of basic world view, Tannen establishes that “men see themselves as engaged in a hierarchical social order in which they are either ‘one up or one down’ in relation to others. Their communication styles and reactions to others’ communications often stress the need to ‘preserve independence and avoid failure.’ Women, on the other hand, tend to see the world as a ‘network of connections,’ and their communications and interpretations of others’ communications seek to ‘preserve intimacy and avoid isolation.’”
Whether male or female, I think most of us realize that dominating leadership style is becoming less and less popular, replaced with a growing presence of leadership that exhibits flexibility, empathy, openness, and valuing differences. The role of women is helping to build understanding around these values that really matter and make a difference.
I’ve been fortunate to grow up surrounded by strong women – my mom, sister, aunts, and countless mentors. As a result, I’ve always thought that women are very capable leaders – not because women are better or the same as men, but because the many ways women and men are different.
So, I wonder, why don’t women take the lead more? What holds us back? I’ve given this a lot of thought lately and drawn conclusions based on my own experiences as well as accounts shared by Myers and other authors writing on female leadership.
- Women are often given the same responsibility without corresponding authority. We have less power – office, rank, money. As in Myers’ case, the President made the job of Press Secretary less important than it had been previously, and, as a result, it made her less effective.
- We don’t negotiate. We’re simply not socialized to do so. According to Linda Babcock and Sara Laschever in Women Don’t Ask: Negotiation and the Gender Divide, “Whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don’t know that change is possible – they don’t know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don’t ask because they’ve learned that society can react badly to women asserting their own needs and desires.”
- We have to fight to be a part of the conversation. Being in the room is not the same as being in the conversation. Women are often treated like they’re invisible. For example, I experience the following situation far too often, and I’ve witnessed the same among my female colleagues: I’ll be at a meeting, and I offer up a comment or perspective, and the conversation continues as if I never spoke. Moments later, a man says virtually the same thing, and his point is acknowledged by several in the group. What the hell! I admit that, as women, we often fail to state our thoughts and ideas forcefully enough – I certainly can be guilty of that. But there’s no way that can account for the frequency with which this happens.
- Sometimes, a woman simply being in the role can make it seem less important. “In fact, women devalue whole sectors of the economy just by showing up,” Myers states. “Studies show that both men and women attach less prestige to certain professions if they have more women – or are expected to have more women in the future. Not only can the presence of women devalue certain jobs, but also it’s often not until the job is devalued that women are even hired. It’s a no-win situation.”
- As women, we have to take the world as we find it. We know that the American culture, systems, and structures are a white male establishment. While it is changing and evolving, anyone functioning in the American workplace must work within that dynamic. “When women in positions of authority conform to traditional female stereotypes, they are too often perceived as ‘too soft’ to be effective,” states Myers. “And when they defy those norms, they are considered ‘too tough,’ unnaturally masculine and out of sync”…a bitch, in other words. There are so many ways for women to lose at this game.
- Women lack access to informal networks. In 2005, the research organization, Catalyst, talked to 950 top executives – both men and women. Fifty-five percent of women said they wanted to be CEOs – virtually the same as the number of men. So why don’t more advance? A quarter of the women said they lacked operational experience, but nearly twice as many said that it was because they were shut out of the informal networks – golf, poker, men’s clubs – where information gets exchanged, relationships get established, and careers get launched. Over time, these little differences become a significant cumulative divide.
- People are more judgmental about a female’s performance and less forgiving of her mistakes than they are of her male counterpart’s. People wonder: Can she stand up to her opponent? Can she think on her feet? People simply assume men are tough enough, but women have to prove it. It’s a fine line with great expectations and little margin for error.
Given these thoughts and others, in the end it’s not necessarily the lack of intrinsic aptitude that keeps more women from pursuing careers in fields like physics and engineering; rather, it may be that their different realities compel them to make different choices. It’s time that those realities are recognized as every bit as relevant, important, and valuable as men’s.
While many variables contribute to holding us back or interfering with our path to success, I conclude too that we – as women – have to get out of our own way. Regardless of the environment in which we operate and the tendency sometimes to blame, we are part of our own problem. I believe this most often when we don’t take or claim our power. Or when we fail to be courageous and stand up for our peer female professionals and confront inequities in the moment, head on. And there are those situations where we act too masculine, not allowing for the time and texture of the feminine accent.
Clearly, men and women are different. And because we’re different, women will bring a varied mix of experience, values, and points of view. We will expand the range of what’s acceptable and what’s possible. It’s in our economic, social, and political interest to create a world that’s freer and fairer. Where everyone has their power and is allowed to use it. Where everyone is judged by their performance – and their potential.
Sources:
- Myers, Dee Dee. Why Women Should Rule the World. New York: HarperCollins, 2008.
- Wachs, Esther. Why the Best Man for the Job is a Woman. New York: HarperCollins, 2001.
- Tannen, Deborah. You Don’t Understand! Women and Men in Conversation. New York: Ballantine Books, 1991.
- Babcock, Linda and Laschever, Sara. Women Don’t Ask: Negotiation and the Gender Divide. New York: Bantam Books, 2007.
Aug 14, 2012 | Leadership, Women

“Nothing, arguably, is as important in the political economy of development as an adequate recognition of political, economic,and social participation, and leadership of women.”
– Nobel Prize laureate economist Amartya Sen
I just finished reading Why Women Should Rule the World by Dee Dee Myers. Although this New York Times bestseller was published in 2008, it just made it to the top of my reading list. Reflecting on her tenure as White House press secretary and the work and leadership of other professional women, I found it to be a provocative and persuasive read.
While its title could imply otherwise, it’s not a book that declares supremacy of women over men, but rather one that demonstrates the importance of balance and having both gender voices at the table and in key leadership roles – at all levels – and how a more equitably represented leadership field changes everything for men, women, and their families. The issues that need to be addressed are creating American workplace culture that is supportive of the complex dynamics at play among work, family, household responsibilities, childcare, and eldercare.
According to The Shriver Report: A Woman’s Nation Changes Everything, by Maria Shriver and the Center for American Progress,women are half of all US workers, and mothers are the primary breadwinners or co-breadwinners in nearly two-thirds of American families.
Yet, while women make up over 50% of today’s workforce, they make up only “16 percent of the US Senate, 16 percent of the House, and not quite 24 percent of state legislators,” writes Myers. And “only eight of the nation’s fifty governors are women.”
Ditto business. While women make the vast majority of consumer decisions in this country – more than 80 percent – we still lack enough influence at the top of the corporations that make and sell those goods and services. Myers states that “True, women now fill about half of all managerial positions, but among Fortune 500 companies, women account for only 16 percent of corporate officers, 5 percent of top earners, and an anemic 2 percent of CEOs.”
Myers finds that the pattern is repetitive, with women making up half of law school graduates and roughly a third of all lawyers, but they account for only 15 percent of partners in law firms or federal judges. Women make up nearly half of medical school graduates, but only a quarter of doctors and 10 percent of the deans of medical schools.
Many things drive and contribute to this reality, including biology, ideology, and simply the differences in how women and men approach work and other life responsibilities. Over the next few weeks, I’ll dedicate Raven posts to reflect on these differences as well as Myers’ writing on why women don’t rule the world, why they should rule the world, and lastly, how they can rule the world.
Each of us can make a difference from where we are. It’s up to women to step forward and do it. Here’s why it’s so critical:
• As women, we have unique gifts, talents, and perspectives to offer. Our goal is not to enhance the masculine spirit, but to express the feminine – creating a more just and caring world through the infusion of the feminine element.
• It’s the reality of the world in which we live. Trends show that the percentage makeup of women in the workplace isn’t likely to regress.
• In order to change the culture in the American workplace, women must band together. It simply won’t happen unless top women come together, speak out, and change and enforce new policy.
• A few just aren’t enough. It takes a critical mass to really make change. Myers states, “A recent study of corporate boards found it takes three women to really change the dynamic in a board room. A lone woman is often made to feel she represents the ‘woman’s point of view,’ and can be left out of decision-making discussions and even social gatherings.”
• We owe a great debt to the women who have blazed the trails before us. We all stand on their shoulders – the countless others who stuck their necks out for going where no woman has gone before.
As Anne-Marie Slaughter states in Why Women Still Can’t Have it All: “The best hope for improving the lot of all women is to close the leadership gap, elect a woman president and 50 women US senators, and ensure that women are equally represented in the ranks of corporate executives and judicial leaders. Only when women wield power in sufficient numbers will we create a society that genuinely works for all women. That will be a society that works for everyone.”
Sources:
Myers, Dee Dee. Why Women Should Rule the World. New York: HarperCollins, 2008.
Shriver, M. (2009, October ). The Shriver report: a woman’s nation changes everything. Retrieved from http://www.americanprogress.org/issues/2009/10/pdf/awn/a_womans_nation.pdf
Slaughter, A. (2012, July/August). Why women still can’t have it all. The Atlantic. Retrieved from http://www.theatlantic.com/magazine/archive/2012/07/why-women-still-can-8217-t-have-it-all/9020/
Aug 1, 2012 | Leadership, Strategy
Some consider visioning to be a fluff exercise rather than an effective personal or business development strategy. After all – in both our personal and business lives – we spend the majority of our time working ‘in it,’ rather than ‘on it.’ However, dedicating time to thinking about the future can be a critical investment that reaps big rewards. How do I know that? I have proven it for myself and for my clients. In fact, I have found that visioning is 100% smart business practice, helping organizations and individuals within them chart the course, set goals, and measure progress – all of which directly impact the bottom line.
Two years ago, I gave myself a gift: a 12-month sabbatical. I had recently left a top leadership post as an arts administrator, knowing that I had completed what I set out to do for the organization. But I didn’t quite know what would come next. I needed a little “white space” between completing a very consuming role and beginning my next venture – a little time off to choose activities that helped me think, discover, and refill my creative well.
One day while reading The Law of Attraction by Esther and Jerry Hicks, I came across a visioning exercise called the “creative workshop.” The concept is to spend about 20 minutes each day giving thought to what you want with great clarity, describing and refining a fulfilling picture of yourself – and the life you want to live. (The idea, of course, is that you attract and create that on which you focus.)
Ultimately, that exercise led me to create a two-year vision of the most full, enriching, and satisfying life I could imagine. I then laid out specific actions I’d take to guide me toward my longer-term vision. After all, what good is a vision without a plan to get there?
What I thought initially was a simple (fluffy) exercise ended up having a profound effect (who knew?). It was as if I had sprinkled fairy dust or Miracle Gro® on my life. Each day, I’d re-read and think about my vision and action plan. The phone started to ring, emails arrived, and certain people would simply appear in my day – everywhere from the gas station to the ball field. As if I were a magnet, resources steadily came to me, each of which had a part to play in helping me fulfill my vision.
That was two years ago. Recently, I decided to repeat this “workshop” again for myself, and I am having a similar experience – only this time, my vision seems to have expanded. And once again, I can sense the amazing personal growth beginning to happen.
“We should change our perspective from ‘I’ll believe it when I see it’ to ‘I’ll see it when I believe it.'”
– Chuck Duncan
As individuals, we give so much thought and energy to our work, our co-workers, and to our family and friends that we often forget to invest in ourselves. I observed a sign on a colleague’s desk recently that read, “Me First.” While at first this might seem amusing or even appear egocentric, all of us have to remember that if we don’t first focus on ourselves, we have less to give others.
The same thing happens with organizations: visioning is often put off or lost altogether, with a team’s time and effort immersed in the day-to-day details and priorities. Yet such future-thinking exercises don’t have to be daunting undertakings; they can be incorporated into regular staff or board meetings or be integrated into a periodic planning process. I’ve used a version of this visioning exercise with clients in strategy development, sustainability planning, leadership transitions, and coaching. What I’ve found is that individuals and businesses who roll up their sleeves and take action to do it get great results and rewards.
Visioning, when accompanied by smart planning and consistent focus, can yield true transformation for you and for the organizations you work to improve. Getting started is easier than you think!
- Set aside some uninterrupted time. I suggest an hour, but a few sessions at 20 minutes each also can be effective.
- Pick a point in the future – it can be weeks, months, or years.
- Imagine a life (or business) that is vibrant and fulfilling beyond your greatest expectations.
- Give yourself permission without boundaries to dream and create.
- Describe what you’re imagining in specific, vivid detail.
It may not come easily at first, but with a little time spent – perhaps over a few days/sessions – clarity and details are likely to take shape.
Once the intention is set, give attention to your new vision and plan – and enjoy what begins to manifest itself.
“You get what you think about, whether you want it or not.”
– Jerry Hicks
photo credit: Ross Manges Photography via photopin cc
Jul 14, 2012 | Leadership, Women
I’m pleased to be co-presenting a workshop with Liz Summers, my good friend, colleague, and President of Advancing Leadership Consulting. She is one of the most wicked smart and talented business women I’ve had the pleasure of knowing and working with – which makes her a perfect partner to create and deliver Stepping Stones to Discovery, a workshop for professional women designed to help you achieve your mission.
Imagine how much stronger your relationships would be and how much more of a fulfilled life you could live if you really understood more about what made you tick – both when things are going well and when there’s conflict and opposition in your life.
On Thursday, October 25, we’ll gather with 18 professional women for the day at Timberlake Earth Sanctuary. And it will be all about them – their strengths, stories, and action plan they will develop to create the life they’re meant to lead.
We invite you to come and participate in this full day experience. You’ll begin with completing the Strengths Deployment Inventory (SDI) and interpreting the results, followed by a creative visioning exercise, and closing with a personal action plan you’ll design to help you step toward achieving your vision. It will be an insightful, impactful day with lasting results. Join us!
For more information and to register: Stepping Stones