May 5, 2013 | Intention, Management
There is a great myth that most of us will fall prey to at some point: if you do more, you will get more. Not always true. I don’t know about you, but I often get caught in the trap of pressing harder, faster, and with greater intensity to try and accomplish a task or achieve a particular goal or deadline. I somehow trick myself into thinking that working harder and doing more is what’s needed to get the job done. Intellectually, I can rationalize the truth in this. But, at a deeper level, I realize that intense effort and pace often depletes my energy, can adversely impact my output, and removes the joy from my work. To help combat this tendency, I have adopted some practices I find beneficial and that have helped me most: Spend the first hour of the day setting priorities and getting organized. It’s easy to launch into the day reacting to the urgent – the rain of emails, interruptions from co-workers, and the barrage of phone calls – rather than advancing the important. I like to get an early start to the day and establish priorities. I begin with the question: “What are the three most important things I need to accomplish today to advance my key goals?” Everything else is a “nice to have.” These three daily priorities all roll up to support my weekly, monthly, and quarterly goals. Focus on the important tasks first. Once I frame my day in the first hour, I immediately set out to accomplish the top three priorities before distractions have a chance to pull me away. If I can’t take care of them all, I’ll make an appointment on my calendar to return to it later in the day. Single-Task. When I’m doing too much, I’m constantly switching from one task to another, experiencing multiple interruptions and distractions. Despite our culture’s demand to multi-task, resist the temptation, clear away distractions, and give attention to the single matter that is most important. Eliminate non-essential commitments. Examine your day or week and ask yourself: “What can I eliminate or delegate? Is that task, meeting, or luncheon something that I absolutely must do? How does it advance my strategic goals?” I try and say no to any request that distracts me from focusing on what’s most important. I think of it as focusing on my highest and best use. Step away and take a break. We all have those occasions when work calls for added effort. But more often than not, simply stepping away and taking a break – like going for a run or having lunch in a park – can infuse new energy, bring fresh perspective and new ideas, and actually enhance productivity. Ask key questions. Another tactic I find helpful is pausing to ask a few critical questions to help me determine priorities or my approach as I begin a particular project or task. It’s an important skill for anyone focused on improving performance, and it can help filter through all the distractions and get to the one thing that will deliver the result. For example:
- What do I want?
- Why?
- How will I know when I achieve it?
- What can I do to achieve that outcome?
- What can I learn from others who have gone before me?
- What do I bring from prior experiences that can help inform my present situation?
Challenge yourself this week to do less, focus on what’s most important, and discover greater meaning and success in your work. Notice what happens!
“Don’t mistake activity with achievement.” – John Wooden
Jeanie is President of Raven Consulting Group, a business she founded that focuses on organizational change and leadership development in the nonprofit sector. She is a senior consultant for TransitionGuides, a national firm working with nonprofit clients to lead efforts in sustainability and succession planning, executive transition and search. Additionally, Jeanie serves as adjunct faculty for the Center for Creative Leadership.
Apr 28, 2013 | Intention

A Raven Reflection on a shared blog post from empowerlounge.com April 25, 2013
Do you have an inner voice full of negativity? Quietly nattering at you at every turn, asking you what business you have thinking you can make this successful? That you aren’t smart enough, gorgeous enough or hip enough to accomplish your goals? Studies have proven that it IS possible to turn that voice around, or even off. A mirror can help. Stand in front of a mirror and look yourself in the eye. Pick a phrase that is a direct hit to your inner critic. For example “I am enough” or “I am a successful business woman!” Stick these positive affirmations on your mirror so you see them daily!
Include in your daily routine:
- Knocking 3 things off your priority list to build confidence and create momentum
- Reading inspirational quotes and magazines (and Empower Lounge!)
- Calling or gathering with positive, supportive peers
- Getting outside, it works like magic every time.
- Making yourself comfortable with failure! It’s the one thing we all have in common, happens to the best of us and we’re stronger and smarter because of it!
~ ~ ~ ~
This blog post really hit home for me. Can you relate?
Just earlier this week, I had a session with my coach. I was grumbling about a task that was going to be really difficult and time consuming when she jumped in “Really? Who says?”
A puzzled look came over my face and I replied, “Well everyone says it is.” She countered “What if it’s not? What perspective would you like to have? What if it’s easy? What if it’s fun?”
That simple question “What perspective would I like to have?” stopped me in my tracks. I hadn’t even done this task before and already I was approaching it as hard, difficult, and time consuming. How excited do you think I was to get started? You guessed it.
Now, after a few days of marinating on that powerful thought, I’ve approached my task with a new and positive attitude, come up with fresh ideas, and experienced forward movement in getting started on this new work. I’m reminded that I am always in choice…for how I respond, react, and approach things in my every day.
Our thoughts create our reality. How are you shaping your thoughts today?
Jeanie is President of Raven Consulting Group, a business she founded that focuses on organizational change and leadership development in the nonprofit sector. She is a senior consultant for TransitionGuides, a national firm working with nonprofit clients to lead efforts in sustainability and succession planning, executive transition and search. Additionally, Jeanie serves as adjunct faculty for the Center for Creative Leadership, a top-ranked, global provider of executive leadership education.
Apr 14, 2013 | Transition & Change

“There is nothing permanent except change.” – Heraclitus
Change and transition are at the core of my consulting and coaching work with organizations and individuals. I find myself attracted to this constant movement of life. Even when things appear to be steady, they’re continually evolving and becoming. Rather than resist, why not grab hold of that energy and proactively shape what’s becoming? Easier said than done, right?
What I have found is that change – the specific event itself – is not the greatest challenge, although at first it may appear to be. The toughest part is dealing with what comes as a result of that event, the dynamic and complex human elements of transition. It’s not easy letting go of what we’re comfortable with and leaping into the unknown. It can be a place of great uncertainty and trepidation. Makes you want to jump right in, doesn’t it?
Whether you’re the type that repels change or embraces it, below are a few ideas for how to make it a bit more manageable.
1. Make small steps or break up large-scale changes into more manageable increments.
2. Mentally link changes to established daily rituals. This can make changes like beginning a new habit, starting a new job, or adapting to a new home happen with greater ease.
3. Stay flexible, adaptable and ‘go with the flow.’ It can help you accept change instead of resisting it.
4. Look for the good that change brings. An illness, a broken relationship, or the loss of a promotion or job can seem like the end of the world, yet often they’re also gifts in disguise.
5. Reflect on your greatest learnings through the process and apply to future situations.
6. Be prepared for the unexpected during change and transition. While it’s impossible to know everything that will happen in advance, anticipating certain elements will help make the situation less overwhelming.
7. Remember that you’re not alone. Writing or talking about your circumstance with a colleague or friend can give you a sense of relief while helping you navigate through a challenging period.
8. Give yourself time to accept changes that you face, recognizing that you may need time to adjust to your new situation.
9. No matter how large or difficult a change is, you will eventually adapt to your new circumstances. The new that it brings will eventually weave itself into the right places in your life.
10. If you’re trying to change a pattern of behavior or navigate your way through a significant change, don’t assume that it has to be easy. Expressing your feelings and emotions during a period of change is natural. Then again, don’t assume that making a change needs to be hard. Sometimes, changes are meant to be that easy.
“We cannot change anything until we accept it. Condemnation does not liberate, it oppresses.” – Carl Jung
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Jeanie is President of Raven Consulting Group, a business she founded that focuses on organizational change and leadership development in the nonprofit sector. She is a senior consultant for TransitionGuides, a national firm working with nonprofit clients to lead efforts in sustainability and succession planning, executive transition and search. Additionally, Jeanie serves as adjunct faculty for the Center for Creative Leadership, a top-ranked, global provider of executive leadership education.
Dec 11, 2012 | Leadership, Women
Part II of “Infusion of the Feminine Element in the American Workplace” (Part I posted on August 14, 2012)
“If you think you would exercise it ethically, don’t disdain power. You must embrace it as the essential currency for making things happen.”
– Kim Campbell, former prime minister of Canada
Think about it: What would our world really be like if more women were in charge? If we had a female President. If far more of our Fortune 500 companies were led by women (2% currently). If half of the positions in the US Senate and House were held by women (presently 16%). And if more women were partners in law firms or federal judges (now only 15%). What difference would it make?
I think more women in these roles would in fact make things better. I’m not espousing women versus men nor insinuating one gender superior over the other (tempting as it may be). I simply believe that a more even balance of male and female leadership would yield a world with greater cooperation, flexibility, less conflict, increased dialogue, and cultural understanding.
These characteristics and differences contribute in significant, meaningful ways – results that positively impact a business’ bottom line and yield a more diplomatic culture. This isn’t just my opinion, but evidence backed up by countless studies.
According to Catalyst (a research and advisory organization that tracks women in business), “Fortune 500 companies with the highest representation of women on their boards performed better financially – significantly better. Those with the most saw a 53% higher return on equity, a 42% higher return on sales, and a 66% higher return on invested capital. Findings were consistent across invested capital and industries.”
And in the political realm, while the vast majority of current world leaders are male, women have rapidly assumed these roles, now leading some of the largest, most populated, and most economically successful countries in the world. Female leaders work to ensure diplomacy, freedom, justice, equality, and peace. Presently, we live in a time with the highest total number of female leaders serving simultaneously.
These are compelling reasons for balanced leadership in both the business and political jurisdictions. And this peaks my curiosity…what are the key differences with female influence? The following sources offer a few perspectives.
- Esther Wachs, in her book Why the Best Man for the Job is a Woman examined the careers of 14 top female executives to learn what makes them so successful. Her findings reveal that women have a natural willingness to reinvent the rules, ability to sell their visions, the determination to turn challenges into opportunities – all with a focus on “high touch” in a high tech business world.
- Dee Dee Myers, in Why Women Should Rule the World, proposes that it isn’t a debate about nature or nurture – it’s both. “New tools have allowed scientists to find structural, chemical, genetic, hormonal, and functional differences in male and female brains. And those differences affect the way men and women process language, solve problems, and remember emotional events. They shape our responses to everything from stress, to love, to the funny pages.”
- And in Deborah Tannen’s 1991 best-seller, You Don’t Understand! Women and Men in Conversation, she concludes that “boys’ and girls’ early social lives are so different that they grow up ‘in what are essentially different cultures.’ Thus, talk between women and men is in fact cross-cultural communication, fraught with as many potential misunderstandings as communication between individuals from different countries, ethnic backgrounds, languages, or religious groups.”
As a matter of basic world view, Tannen establishes that “men see themselves as engaged in a hierarchical social order in which they are either ‘one up or one down’ in relation to others. Their communication styles and reactions to others’ communications often stress the need to ‘preserve independence and avoid failure.’ Women, on the other hand, tend to see the world as a ‘network of connections,’ and their communications and interpretations of others’ communications seek to ‘preserve intimacy and avoid isolation.’”
Whether male or female, I think most of us realize that dominating leadership style is becoming less and less popular, replaced with a growing presence of leadership that exhibits flexibility, empathy, openness, and valuing differences. The role of women is helping to build understanding around these values that really matter and make a difference.
I’ve been fortunate to grow up surrounded by strong women – my mom, sister, aunts, and countless mentors. As a result, I’ve always thought that women are very capable leaders – not because women are better or the same as men, but because the many ways women and men are different.
So, I wonder, why don’t women take the lead more? What holds us back? I’ve given this a lot of thought lately and drawn conclusions based on my own experiences as well as accounts shared by Myers and other authors writing on female leadership.
- Women are often given the same responsibility without corresponding authority. We have less power – office, rank, money. As in Myers’ case, the President made the job of Press Secretary less important than it had been previously, and, as a result, it made her less effective.
- We don’t negotiate. We’re simply not socialized to do so. According to Linda Babcock and Sara Laschever in Women Don’t Ask: Negotiation and the Gender Divide, “Whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don’t know that change is possible – they don’t know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don’t ask because they’ve learned that society can react badly to women asserting their own needs and desires.”
- We have to fight to be a part of the conversation. Being in the room is not the same as being in the conversation. Women are often treated like they’re invisible. For example, I experience the following situation far too often, and I’ve witnessed the same among my female colleagues: I’ll be at a meeting, and I offer up a comment or perspective, and the conversation continues as if I never spoke. Moments later, a man says virtually the same thing, and his point is acknowledged by several in the group. What the hell! I admit that, as women, we often fail to state our thoughts and ideas forcefully enough – I certainly can be guilty of that. But there’s no way that can account for the frequency with which this happens.
- Sometimes, a woman simply being in the role can make it seem less important. “In fact, women devalue whole sectors of the economy just by showing up,” Myers states. “Studies show that both men and women attach less prestige to certain professions if they have more women – or are expected to have more women in the future. Not only can the presence of women devalue certain jobs, but also it’s often not until the job is devalued that women are even hired. It’s a no-win situation.”
- As women, we have to take the world as we find it. We know that the American culture, systems, and structures are a white male establishment. While it is changing and evolving, anyone functioning in the American workplace must work within that dynamic. “When women in positions of authority conform to traditional female stereotypes, they are too often perceived as ‘too soft’ to be effective,” states Myers. “And when they defy those norms, they are considered ‘too tough,’ unnaturally masculine and out of sync”…a bitch, in other words. There are so many ways for women to lose at this game.
- Women lack access to informal networks. In 2005, the research organization, Catalyst, talked to 950 top executives – both men and women. Fifty-five percent of women said they wanted to be CEOs – virtually the same as the number of men. So why don’t more advance? A quarter of the women said they lacked operational experience, but nearly twice as many said that it was because they were shut out of the informal networks – golf, poker, men’s clubs – where information gets exchanged, relationships get established, and careers get launched. Over time, these little differences become a significant cumulative divide.
- People are more judgmental about a female’s performance and less forgiving of her mistakes than they are of her male counterpart’s. People wonder: Can she stand up to her opponent? Can she think on her feet? People simply assume men are tough enough, but women have to prove it. It’s a fine line with great expectations and little margin for error.
Given these thoughts and others, in the end it’s not necessarily the lack of intrinsic aptitude that keeps more women from pursuing careers in fields like physics and engineering; rather, it may be that their different realities compel them to make different choices. It’s time that those realities are recognized as every bit as relevant, important, and valuable as men’s.
While many variables contribute to holding us back or interfering with our path to success, I conclude too that we – as women – have to get out of our own way. Regardless of the environment in which we operate and the tendency sometimes to blame, we are part of our own problem. I believe this most often when we don’t take or claim our power. Or when we fail to be courageous and stand up for our peer female professionals and confront inequities in the moment, head on. And there are those situations where we act too masculine, not allowing for the time and texture of the feminine accent.
Clearly, men and women are different. And because we’re different, women will bring a varied mix of experience, values, and points of view. We will expand the range of what’s acceptable and what’s possible. It’s in our economic, social, and political interest to create a world that’s freer and fairer. Where everyone has their power and is allowed to use it. Where everyone is judged by their performance – and their potential.
Sources:
- Myers, Dee Dee. Why Women Should Rule the World. New York: HarperCollins, 2008.
- Wachs, Esther. Why the Best Man for the Job is a Woman. New York: HarperCollins, 2001.
- Tannen, Deborah. You Don’t Understand! Women and Men in Conversation. New York: Ballantine Books, 1991.
- Babcock, Linda and Laschever, Sara. Women Don’t Ask: Negotiation and the Gender Divide. New York: Bantam Books, 2007.
Nov 10, 2012 | Creativity, Management
About a month ago, I started putting an appointment on my calendar each week called “Time to Think.” Don’t laugh. Stay with me for three minutes…
When do you make time to just think? Devoting dedicated, uninterrupted time to think about your business strategy, debrief learnings about a recent project, or assess progress and refine your plans? Maybe you can relate – I get so wrapped up in my day-to-day and the “doing” of my work, that time to plan and strategize often gets pushed aside.
So I decided to make a weekly two-hour appointment to reflect over the last week and look ahead to the next. I ask myself a series of questions, like: What went well? What can I leverage to produce even greater results? What didn’t go well, and why? What brought me the most joy in my work? And on the contrary, what gave me the biggest headache?
In just four weeks, this “thinking” appointment actually seems to expand time. I thought it would be so hard to dedicate the time and stick with it. I was sure that client projects and priorities would override this new commitment and I’d fall off. And that the anticipated benefit would turn out to be fluff. Not true! I’ve experienced immediate, powerful benefits.
– Before, I never stopped to examine all that I actually accomplish in a week. Probably like you, I move quickly from one thing to the next, and it all blends together. This new commitment has taught me that taking the time to reflect (and also to celebrate the “wins”) is meaningful and has a direct, positive impact on my business and on me personally.
– By simply paying attention, I’m noticing things and becoming more efficient. I’ve outsourced or eliminated tasks and changed the way I prioritize and invest in what matters most. Its as if I have more time and other resources.
– It reminds me that I have the power to choose…to create the life I most want to live. I firmly believe that we create that to which we give thought.
– In my work, I love innovation – experimenting and trying new things, then observing its affect. In doing so, it’s beneficial to reflect on what worked and what didn’t and use those findings to inform future action.
I agree that this isn’t some wild, new idea. But for me, this simple action is yielding some very meaningful results. Give it a try and see what happens. I think it might surprise you!