Jul 29, 2014 | Strategy
I’m struggling with my ability to focus today. As in – ‘there are so many priorities, and they all seem like they’re #1.’ Ever experience this challenge?
When I find myself in this place, the best thing I can do is sort the priorities. If they’re all #1, I find a way to divide them 1A, 1B, 1C. Even when I think they’re the same level of priority and urgency, this helps me differentiate to some degree. This way, I take the 20-headed beast down to 5 heads, focusing now on the top 5 things I must accomplish – in an hour, a day, or a week. Yes, the other 15 things are important too, but they’ll have to take 2nd place for now. Because if there are 20 priorities at once, I know what will happen – I become paralyzed and do nothing, or I fall into a spin and do a little bit with all the items and get little accomplished. In the most busy and pressing times, I do this exercise each day or even twice a day.
This place of ‘everything is a priority’ leads us into the trap of pressing harder, faster, and with greater intensity to try and accomplish everything or achieve a particular unrealistic goal or deadline.
I somehow trick myself into thinking that working harder and doing more is what’s needed to get the job done. Intellectually, I can rationalize the truth in this. But, at a deeper level, I realize that intense effort and pace often depletes my energy, can adversely impact my output, and removes the joy from my work.
To help combat this tendency, I have adopted some practices I find beneficial and that have helped me most:
- Spend the first hour of the day setting priorities and getting organized. It’s easy to launch into the day reacting to the urgent – the rain of emails, interruptions from co-workers, and the barrage of phone calls – rather than advancing the important. I like to get an early start to the day and establish priorities. I begin with the question: “What are the three most important things I need to accomplish today to advance my key goals?” Everything else is a “nice to have.” These three daily priorities all roll up to support my weekly, monthly, and quarterly goals.
- Focus on the important tasks first. Once I frame my day in the first hour, I immediately set out to accomplish the top three priorities before distractions have a chance to pull me away. If I can’t take care of them all, I’ll make an appointment on my calendar to return to it later in the day.
- Single-Task. When I’m doing too much, I’m constantly switching from one task to another, experiencing multiple interruptions and distractions. Despite our culture’s demand to multi-task, resist the temptation, clear away distractions, and give attention to the single matter that is most important.
- Eliminate non-essential commitments. Examine your day or week and ask yourself: “What can I eliminate or delegate? Is that task, meeting, or luncheon something that I absolutely must do? How does it advance my strategic goals?” I try and say no to any request that distracts me from focusing on what’s most important. I think of it as focusing on my highest and best use.
- Step away and take a break. We all have those occasions when work calls for added effort. But more often than not, simply stepping away and taking a break – like going for a run or having lunch in a park – can infuse new energy, bring fresh perspective and new ideas, and actually enhance productivity.
- Ask key questions. Another tactic I find helpful is pausing to ask a few critical questions to help me determine priorities or my approach as I begin a particular project or task. It’s an important skill for anyone focused on improving performance, and it can help filter through all the distractions and get to the one thing that will deliver the result. For example:
- How important is this?
- What do I want?
- Why?
- How will I know when I achieve it?
- What can I do to achieve that outcome?
- What can I learn from others who have gone before me?
- What do I bring from prior experiences that can help inform my present situation?
Challenge yourself this week to do less, focus on what’s most important and will deliver the greatest impact, and discover deeper meaning and success in your work. Notice what happens!
“Don’t mistake activity with achievement.” ~ John Wooden
Jeanie is President of Raven Consulting Group, a business she founded that focuses on organizational change and leadership development in the nonprofit sector. She is a senior consultant for Raffa PC (formerly TransitionGuides), a national firm working with nonprofit clients to lead efforts in sustainability and succession planning, executive transition and search. Additionally, Jeanie serves as adjunct faculty for the Center for Creative Leadership, a top-ranked, global provider of executive leadership education.
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Jun 26, 2014 | Creativity
I’m sitting on my back porch today enjoying lunch surrounded by what sounds like a tropical aviary – ahhh, the
benefits of a home office. I brought with me some rich lunchtime reading material, “Steal Like an Artist” by Austin Kleon, one of my all-time favorite books.
I randomly flip it open to the section “Practice Productive Procrastination.” I swear it’s true! (Just two days ago I posted a blog piece on being frustrated with my procrastination.) This, naturally, piqued my interest…giving me hope and maybe validation in support of a personally plaguing condition.
“The work you do while you procrastinate is probably the work you should be doing for the rest of your life.” – Jessica Hische
Beautiful!
Ok. I’m really not sure I can convince my husband that I should sit daydreaming all day long. “Trust me, baby, it’s good for my business.” Or go trail running and never come back. Or curl up in the hammock with my Labrador, Hendrix. “Bye honey. Have a good day! – hours pass – Back already? Wow, I’ve had a great day, how about you?” That would go over splendidly in my house.
Austin offers up “It’s the side projects that really take off. By side projects I mean the stuff that you thought was just messing around. Stuff that’s just play. That’s actually the good stuff. That’s when the magic happens.”
I completely relate.
When I started my business four years ago, that’s how it began. I just started doing the kind of work that I love to do – the kind of things I would do whether I got paid or not. And at first, I didn’t – offering my services pro bono to a key organization or two. Before long, my business pipeline was full (yes, with paying clients), and I’ve never looked back.
I’ve since sharpened the focus of my work, honing my niche and services more and more around what feels ideal and fun for me. For it’s in this space that I’m my most true, authentic self. And I am concerned far less with what others think, how ‘perfect’ the result is, or how ‘good I am.’ Here, I lead with natural instincts and tap into my skills, strengths, and passion. Isn’t that what play is?
This sounds so simple and straightforward. But its simplicity is its complexity. Every day, I have to be conscious and purposeful with this, otherwise I can get ‘wrapped’ quickly. Client priorities and deadlines build tension. I over-think and analyze things. I work and drive too hard.
To help combat that tendency, I have a few ‘structures’ and people who help hold me accountable to play, fun, and creativity…to procrastinating and finding joy in those side projects and hobbies. For example, I keep my guitar in my office. Part of my desk is covered with art supplies and funky objects that inspire me. I’ll spontaneously go for a run or workout. My son is a great instigator too and has been known to drag me out to play basketball mid-day.
It’s been said, “When I get busy, I get stupid.” Isn’t that the truth! When I find myself in overdrive, my performance actually goes down. I make careless mistakes. I send emails I wish I never sent.
Can you relate?
I was on a trail walk the other day with my daughter and she commented that it was boring. I smiled and thought to myself, “Exactly. It’s boring. That’s what is so beautiful about it.” For me, getting in the woods – and doing anything – is a complete escape. I take in the smells, sounds, textures, the peace. And it becomes a meditation…melting tensions, dissolving barriers, and creating flow. Boring? Bring it.
As Austin says, “Take time to mess around. Get lost. Wander. You never know where it’s going to lead you.”
So, let us hear about your wandering and wondering. How do you practice productive procrastination?
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Jun 24, 2014 | Courage, Intention

I have not been able to move – not one square inch – on my social media strategy. I have the most beautiful plan on paper…Really! You would be so impressed. But mostly, it just sits there.
And because I’ve had this condition for quite some time, I’ve given a lot of thought to the “why” and to “how” to overcome my procrastination.
Why my paralysis:
- My plan is complex and broad and presents me with tremendous self-applied performance pressure.
- I’m putting myself out there on the public stage, so my work must be perfectly brilliant and thought provoking, conveying wisdom and clearly articulated, intelligent thoughts.
- My dazzling strategy centers on my writing and posting a blog piece every week. Arrrgh the pressure! (see #2 above) All the other platform postings flow from this piece and from each month’s theme.
- With my business, I am it…the sole practitioner. So, when business is rolling (and thankfully it often is), I am really busy and find it hard impossible to make time to write, tweet, and post on Facebook and LinkedIn.
- Therefore, about #4, I think: “If I can’t find time to write and be present on these sites, do my prospective clients find the time?” Doubt creeps in regarding the value of planning and executing this strategy. Why write and post these amazing pieces of art and intellect when my target audience is too busy (or doesn’t care) to even read the stuff.
Moving to Action:
So, I ask myself: “How important is it to me to execute my social media strategy? My short response is “It’s really important…a 10 even!” I have the plan (did I tell you how brilliant it is?). I want to do this. I’m decent at writing. I’ve had good results from it previously (even with what little I’ve done), and many of my colleagues report impressive outcomes (the good ol’ ‘everyone else is doing it’).
How do I get off center and come alive? I’m not really sure, because nothing I’ve attempted has worked. But here’s what I’m going to try starting today:
- What would it be like if I gave myself a break? Simplify the complex, detailed plan into ‘bite size’ pieces. Instead of the pressure to execute fully and perfectly, be okay with some small, consistent steps.
- Send “the judge” on vacation.
- Quit talking about it and do it. Schedule time in realistic increments, like 15–20 minutes.
- Reframe. I’ve learned a lot from my life experiences and have access to a deep inventory of resources. Think of this as a gift of sharing rich assets with others.
- Write! Post!
- Hold myself to it and maybe enroll an accountability partner.
- Measure and acknowledge how it goes for a week or two.
- Celebrate!
- Repeat.
- And if this doesn’t go well, I can always look to other options, like hiring a ghostwriter or virtual assistant to help me.
I’m getting started today, and we’ll see how it goes. I’m hopeful!
Meanwhile, I’d love to hear from you – how do you overcome a stall and move into action?
Mar 25, 2014 | Intention, Leadership

A few years ago while conducting research around starting my own business, I ran across a book I really enjoyed called “Birthing the Elephant” by Karin Abarbanel and Bruce Freeman. From it, came a favorite quote of mine: “Act as if.”
Presented in the context of being an entrepreneur, the short phrase expresses the concept of viewing yourself in a new way and aligning your actions and the way you communicate to reflect this new ‘brand’ and self image. “Actions change attitudes, motions change emotions, and movements change moods. You might not be able to change your thoughts and your feelings, but you can change your actions. Your actions can change your feelings; your actions can change your thoughts. You can act differently than you feel.”
The day I read page 121 and the words “act as if” is the day I decided to begin my business. For several months, I had conducted research around launching a new venture, secured necessary resources, and written a business plan. On paper, it looked great, and when I read the words “act as if,” I thought “what am I waiting for?” It’s interesting when you’re starting something from scratch. There’s a moment when you literally must flip the switch. So I did.
The quote “act as if” hit home for me. In that moment, I took on the mantle of entrepreneur and business owner – I walked as if, ate as if, slept as if…I went about my day as if this is completely who I am, even though early on there were many days where it felt more like a story than reality. I lived this new brand as if everything in my life up to this moment had prepared me for this.
It’s three years later and – through much hard work and many challenges, along with steady progress and great wins – my business is flourishing.
Today, in my coaching and consulting practice, I encourage individuals, teams, and organizations to “act as if” with their vision, mission, and plan. I encourage people and organizations to dream and imagine their most vibrant future. And with that, I challenge them to act as if they’re already there. After all, our thoughts and actions create our reality. We manifest what we most desire and focus on.
My hope is that this mantra will inspire my clients and those I serve as much as it has me. And that they will overcome the one thing that holds most of us back: the belief that we must wait until we know who we are or until we craft the perfect plan before we even get started. Just remember, you’re more ready than you think you are. Get started now.
Act as if what you do makes a difference. It does.
~ William James
Mar 18, 2014 | Leadership
Authenticity is not something we have or don’t have. It’s something we practice – a conscious choice each day of how we want to live, show up, and be real in who we are. It’s about letting our true selves be seen. And for me, it can feel resonant, exhilarating, and terrifying all at once.
When I think about authenticity, I think about how we are drawn to deeply real people. In my work as a leadership development educator and facilitator, I often see this in the classroom. Just the other day, my co-facilitator was delivering a part of our program on organization change. He shared a personal story about leading a major change initiative for an international Fortune 100 company. As the group listened, I imagined that some fully expected an account of how well it went – of how he did all the right things, executed critical steps in perfect text-book form, and everyone came along with the change.
While some things did go well, much of what he shared was about the missteps…of what went wrong, what he wish he’d done differently, and what he learned from the complex navigation of change across a large global company with competing divisions, goals, and priorities.
What I witnessed in our participants was a building in the level of engagement, belief, and trust. This guy could have told his story so differently. He could have pointed out the positives and insulated himself and his leadership by jumping over the tough spots and failures. To do so would have created a divide with the participants and resulted in a missed opportunity to connect and exhibit vulnerability.
Before writing this post, I reviewed in my mind the characteristics I’ve observed in the most authentic people I’ve met. Most of the qualities come directly from being rather than doing. Here’s my list:
- Knowing yourself and being comfortable in your own skin
- Being vulnerable – Letting go of what people think and embracing who you are
- Having courage – Being willing to move out of your comfort zone, take risks, and play it unsafe
- A willingness to admit to and learn from failure
- Being honest – Choosing being real over being liked
- Compassion
- Gratitude
- Expressing your own creativity
What characteristics make your authenticity list? How do you recognize if you are accessing your own authenticity?
“To be nobody-but-yourself in a world which is doing its best, night and day, to make you everybody-but-yourself means to fight the hardest battle which any human being can fight – and never stop fighting.” E. E. Cummings
photo credit: Ara Pehlivanian via